Arnold AFB Visitor Control Center
The Arnold AFB Visitors' Center is the single point of service for issuance of identification media to include Common Access Cards (CAC), military (including Guard, Reserve or Retiree) and family member ID Cards. The center also produces access badges/cards for entry to AEDC/Arnold AFB.
The Visitors' Control Center and DEERS office operates from 6:30 a.m. until 5:00 p.m. (0630-1700) Monday through Friday.
Link: ID Card Office Locator & Appointments
To ensure availability of required services please call (931) 454-5453.
Base Access (Types of Access):
Sponsorship: Installation access in which visitors are sponsored onto the installation by someone with unescorted access to the installation (DoD ID cardholders, dependents, etc.). Visitors will receive a pass and will be authorized to enter the installation on their own within the parameters of the permissions annotated on their pass.
-All visitors being sponsored will be identity-proofed and required to pass a background check before receiving a pass.
Trusted Traveler (Temporarily on hold): Installation access where visitors are granted entry to the installation while with someone (either in the same vehicle or on foot) who has unescorted access (DoD ID cardholder or member with a Defense Biometric Identification System card). The escort is responsible for verifying the visitor’s need to enter the installation.
-Visitors gaining access using Trusted Traveler procedures are subject to a background check if one is deemed required.
-Visitors gaining access using Trusted Traveler must be in possession of a Real ID Act Compliant ID.
-Visitors must stay with their Trusted Traveler escort at all times while on the installation. Escorts are responsible for their visitor's conduct.
Reference AFMAN 31-101v3 4 4.1
REAL ID ACT:
Beginning May 3, 2023, all AEDC employees and visitors from Tennessee must have a REAL ID compliant license, or another acceptable form of ID to access the installation.
Currently, if a person visiting AEDC has driver’s licenses that states “NOT FOR FEDERAL IDENTIFICATION” or “FEDERAL LIMITATIONS MAY APPLY,” or if they are from a state that has already implemented the REAL ID requirement and they don't have a REAL ID compliant driver’s license, they must produce an additional form of identification.
***** If you have a current REAL ID Act driver's license, it will be scanned into the DBIDS system to be used for gate access vs. the issuance of a DBIDS card. This will save time at the visitor center when registering or renewing your yearly passes. *****
REAL ID Act Compliant IDs include:
Reference AFMAN 31-101v3, Installation Perimeter Access Control, for the complete list of acceptable installation access credentials
Entry Denial Appeal Process:
Appeals will be initiated through the Reports and Analysis office. Appeals can be sent to the following email: email@example.com . You may also send your appeal to AEDC/TSD-SF R&A, 251 Von Karman Rd, Arnold AFB, TN 37389-2000.
DBIDS Virtual Enrollment System (DVES):
Instead of having to physically come to the Visitor Control Center (VCC), sponsors can obtain a DBIDS Virtual Enrollment System pass via email.
Installation Access for US/Non-US Citizens
US Citizens - There are a few ways of getting passes onto Arnold AFB.
In-person pass issue: Both the sponsor and the visitor are required to be present at the Arnold Visitor Control Center (VCC) with valid credentials and current vehicle registration and insurance.
Defense Biometric Identification System (DBIDS) Virtual Enrollment System (DVES): The sponsor can initiate a pass request by emailing the Arnold VCC at AEDC.VisitorPass.Arnold@us.af.mil. Pass requests must be submitted at least 5-7 days prior to the date required.
Pre-Vetting for Planned Special Events (10 or more): The sponsor can contact the VCC at 931-454-5453 to discuss the pre-vetting process. The Visitor Center will provide the AEDC sponsor with a pre-vetting form. The sponsor completes the form and returns it to the VCC within the allotted time prior to the planned event.
***** Individuals with a Permanent Resident Card (Green Card), foreign nationals, or dual citizens, please call the Visitor Center at 931-454-5453 for a Foreign Visitor Trifold and more information. *****
FAQS: Frequently asked Questions (FAQs):
Q. What are the requirements for gaining unescorted access to Arnold AFB?
A: Unescorted access requires individuals to establish their identity, be determined fit for access and establish an acceptable purpose for presence on the installation. The individual must provide a valid reason for why they need unescorted access.
Reference AFMAN 31-101 pg. 18
Q. What may prevent me from obtaining access to Arnold AFB?
A: Failure to provide proper identification, having an unfavorable Fitness Determination (background check) and failing to provide a sponsor to grant you access to the installation.
Q. What is the difference between unescorted access and escorted access?
A: Unescorted access means you do not have to physically be with an escort (Trusted Traveler sponsor). Trusted Traveler access mean you must be with someone with unescorted access at all times while on the installation.
Q. How do I obtain an Arnold AFB pass?
A: If you are a contractor, subcontractor, vendor or service provider, contact your company’s human resource manager or your Arnold AFB point of contact for information on how to pre-apply for a pass.
If you are not in one of the above categories, contact the Arnold AFB Visitor Control Center (VCC) at (931) 454-5453 for information on how to apply.
Q. Can I apply for a pass in advance of my arrival to Arnold AFB?
A: Yes. The sponsor can apply and receive a pass in advance through the Defense Biometric Identification System's (DBIDS) Virtual Enrollment System (DVES). The Arnold AFB sponsor must contact the VCC by email to initiate the pass process. When going through the Visitor Center office the pass can only be obtained on or after the approved start date of the pass. Processing time is 5-7 business days.
Q. What if I am a naturalized citizen, do I need to bring documentation?
A: Yes. To receive base access, all visitors are required to be identity proofed and required to pass a background check. When the background check is conducted it shows where an individual is born. If this information shows that you were born in another country proof of naturalization will need to be provided. Below is a list of acceptable ways that proof of citizenship can be demonstrated per the IAW mandatory guidance DoDM 5200.08 Vol 3, AFMAM 31-101 Vol 3.
- An unexpired U.S. passport or passport card
- An original or certified true copy of a birth certificate issued by a state, territory, possession, or the District of Columbia bearing a raised seal
- A Certificate of U.S. Naturalization (Form N-550 or N-570)
- A Consular Record of Birth Abroad
- Other documents as established by DoD component-level policy
An individual with dual U.S. citizenship will be treated the same as an individual with only U.S. citizenship. Presentation of any one of the documents listed is sufficient to prove U.S. citizenship
Q. I am a dual citizen, am I still able to access the base?
A: Yes. Dual citizenship question is asked on the AEDC 860 when you check in at the Visitor Center. If the individual was a citizen of another country and then also became a U.S. citizen, then they will not need approval from the Foreign Disclosure office prior to their arrival. If the visitor was a citizen of another country prior to naturalization and then became a citizen of another country after naturalization, then he would be treated as a foreign national and need approved for access.
Q. If I have a CAC, can I just go through the gate without checking in at the VCC?
A: Visitors with CAC cards can access the base. They will, however, need to go through the visitor process to receive proximity badges to enter AEDC facilities (except fitness center, BX, …) unescorted.